Top Trending LinkedIn Posts about Customer Experience

𝗔𝗿𝗲 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗩𝗔𝗡𝗜𝗦𝗛𝗜𝗡𝗚 𝗮𝗳𝘁𝗲𝗿 𝘁𝗵𝗲𝗶𝗿 𝗳𝗶𝗿𝘀𝘁 𝗽𝘂𝗿𝗰𝗵𝗮𝘀𝗲?

Imagine this: A customer buys a luxury handbag from your online store. They’re excited, but what's

Swipe through these slides to discover 8 ways how luxury hotels create a great customer experience.

1. Embrace the role of a Chief

Are you struggling with customer churn in your tech or telecom business?

You're not alone.

I've just published an article revealing 5 proven methods

This year, Dreamforce 2024 is set to change the paradigm of customer service.

But how?

Here are the key shifts we're

Richard Barker shared some amazing insights with us at last night’s Pimms & Personalisation event… 🍹

Having prioritised getting a comprehensive data infrastructure in

When prices go up, people usually buy less. Simple, right?
Inflation's throwing a wrench in cannabis pricing.

And it's made even more complicated with

Ever wonder why some customer support teams excel while others struggle?

It's not always about technical skills.

I've spent nearly two

🌟 Why Luxury Brands Don't Sell Themselves is a great read, and it highlights a critical lesson: Loyalty isn't automatic; it's earned through

I'm always trying to discover new customer experience examples around the world. So, I decided to create this longer read with 7 great

What an amazing time we had in Dublin. 🇮🇪

The Zendesk Partners summit was amazing. Massive thanks to Zendesk for organising such an impactful

In the insurance industry, customer experience can make or break a company.

AI is the game-changer.

Remember the days of weeks-long claim processes?

AI has

A customer experience vision shouldn't take months to write.

You just need two hours.

Two months is overthinking. It rarely goes well.

Two hours is focused.

🤔 How LeanStack improved their customer retention by using the JTBD framework.
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Ever wondered why your best customers really stick around?

It’s not just

Disappointed with your CRO? These are 5 benefits of our Human-Obsessed CRO approach 👇

1. Deep Understanding: Generating ecommerce experiences that resonate on a

Customer experiences aren't a department; they're the business.

In B2B, exceptional customer experiences (CX) can set you miles apart from the

Customer experience will never be the same.


Here are 7 ways AI can transform customer experience and boost loyalty:

Customer experience will never be the same.


Here are 7 ways AI can transform customer experience and boost loyalty:

Customer experience will never be the same.


Here are 7 ways AI can transform customer experience and boost loyalty:

Customer experience was barely on the radar when I began my career in market research 15+ years ago...

Today, it's a significant

Customer experience was barely on the radar when I began my career in market research 15+ years ago...

Today, it's a significant

I'm continually amazed by Planhat's ability to craft customer experience workflows that serve both customers AND internal alignment.

Our business approaches are truly

Join us in congratulating Lilian Nguyo for earning her Customer Experience Excellence Certificate! She completed 3 true-to-life scenario questions for each of the

Join us in congratulating Lilian Nguyo for earning her Customer Experience Excellence Certificate! She completed 3 true-to-life scenario questions for each of the

Join us in congratulating Lilian Nguyo for earning her Customer Experience Excellence Certificate! She completed 3 true-to-life scenario questions for each of the

Customer experience is underrated
And it's why your buyers are unimpressed.

When people feel good, they're more keen to engage
They buy more
They interact more
They see

Customer experience is key to retaining loyal clients & driving growth, but it can be hard to keep up with personalized service while

Customer experience should be your #1 priority—not your product.

I know this sounds counterintuitive.

You could have the best product on the market, but if your

Customer experience is often the most powerful (and overlooked) marketing tool in a company’s arsenal.

Exceptional experiences drive:

- word-of-mouth,

- repeat business,

- customer

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 often starts with the first contact. Make that simple and a great exchange, and you are well on your way to

Customer experience can make or break a brand,

Especially in this competitive world of e-commerce.

Here are three tips to keep your customers engaged and