Top Trending LinkedIn Posts about Customer Contact

Explore the most popular LinkedIn posts in the Customer Contact niche. Get inspired and create engaging content

Top Trending Linkedin Posts about Customer Contact

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LinkedIn User
@pentafonint
over 1 year ago

Pentafon attended the CCW Customer Contact Week in Las Vegas, one of the most important events for the Contact Center Industry with the

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13 comments
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Muhammad Danial Shakil
@danialshakil
10 months ago

The customer contacted us because "Microsoft 365 Defender has detected a security threat", more precisely, the alert "Anomalous Token involving one user" was

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23 comments
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Caryn Brown
@caryn-brown-250a33
9 months ago

The upcoming 20th Anniversary Customer Contact East: A Frost & Sullivan Executive MindXchange is now BY-oh-B! 🎉

Register today and your boss will

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13 comments
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Caryn Brown
@caryn-brown-250a33
9 months ago

The 20th Anniversary Customer Contact East: A Frost & Sullivan Executive MindXchange is just 2 months away - are you registered yet?

📅 April

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1 comments
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Cristina Bravo Olmo
@cristinabravoolmo
8 months ago

Fantastic experience @Future of Customer Contact Conference in London, where I had the opportunity to share the story behind our innovative messaging

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13 comments
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Darren Metcalfe
@darren-metcalfe-131a2b95
8 months ago

I had a customer contact me this morning to discuss funding on a used Porsche Macan GTS. He was really surprised when

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13 comments
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Vigneswaran Sivalingam
@vigneswaran-sivalingam-a5227014
8 months ago

Hong Kong Customer Contact Association in collaboration with CCAM visited some of Malaysia’s top customer experience and contact centres yesterday. Both CCAM and HKCCA

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13 comments
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Sofia Valdes-Lora
@sofiavaldeslora
8 months ago

Day 1 at Customer Contact Week Australia and NZ! Swing by our booth and have a chat with us around your communication initiatives!

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2 comments
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Jamie Romanin
@jamieromanin
8 months ago

From Customer Contact Week Australia and NZ to #WebexOne Mumbai!
Proud to see both Sarang Shah and Purvi Bajaj taking the stage to share

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4 comments
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Stephan Brisard
@stephanbrisard
8 months ago

The contact center and overall customer service world is changing at the fastest pace ever through the growth of BI, generative AI, agent

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13 comments
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LinkedIn User
@customer-contact-week
7 months ago

🔥 Prepare to supercharge your leadership skills! We're excited to announce Johnny C. Taylor, Jr., SHRM-SCP, President & CEO of SHRM, as a

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13 comments
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Caryn Brown
@caryn-brown-250a33
7 months ago

Are you more than ready for Customer Contact East? We know we are!

⏳ Just 3 more weeks until we meet in sunny

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4 3 7
13 comments
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Rien Brus
@rienbrus
7 months ago

De CCMA - Customer Contact Management Association staat aan de vooravond van een nieuw tijdperk: Sandra van Maarseveen neemt na vier jaar afscheid

114 3 132
15 comments
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Wim Rampen
@wimrampen
7 months ago

De CCMA - Customer Contact Management Association staat aan de vooravond van een nieuw tijdperk: Sandra van Maarseveen neemt na vier jaar afscheid

114 3 132
15 comments
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William Carson
@william-carson-ascensos
7 months ago

𝗔𝘁 𝗹𝗲𝗮𝘀𝘁 𝗼𝗻𝗰𝗲 𝗼𝗻 𝗮 𝗵𝗼𝗹𝗶𝗱𝗮𝘆, 𝗮 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿/𝗯𝗿𝗮𝗻𝗱 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻 𝘄𝗶𝗹𝗹 𝗿𝗲𝗺𝗶𝗻𝗱 𝗺𝗲 𝗵𝗼𝘄 𝗶𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗶𝘁 𝗶𝘀 𝘁𝗼 𝗮𝘁𝘁𝗲𝗻𝗱 𝘁𝗼 𝘁𝗵𝗲 𝗯𝗮𝘀𝗶𝗰𝘀.

Customer Journey Mapping:

At

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18 comments
P
LinkedIn User
@pentafonint
6 months ago

Frost & Sullivan Events 20th Customer Contact East was packed with meaningful content. Covering topics like AI, employee engagement and the importance of

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38 9 50
3 comments
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Simon Black
@blacksimon
6 months ago

The contact centre industry is at a bit of a crossroads.

On the one hand, customer contact is now a board-level topic.

On the other,

55 3 64
6 comments
C
Isobel Rogers
@cxisobelrogers
6 months ago

Our Customer Experience Foundation Partner Brook Street discusses, ‘Overcoming employee attrition in the UK contact centre industry’.

Key insights of the report include:
💡 The

10 2 10
13 comments
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Taylor Palmer
@taylor-palmer-6264a171
6 months ago

My fastest time to customer contact so far? 1 minute.

Sort of.

Whenever I join a new team, I always race myself to see how

39 2 43
4 comments
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Jay Baer
@jaybaer
6 months ago

Customer Contact Week is coming!

Customer communications and relationships are going to be TRANSFORMED by AI, and this is the best event to hear

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6 comments
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LinkedIn User
@dafyddstone
6 months ago

💧💧💧HEAD OF CUSTOMER CONTACT AND HEAD OF METERING STRATEGY VACANCIES 💧💧💧

Opportunities have arisen for two talented senior leaders to join the Retail

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13 comments
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Paul B.
@pbickley
6 months ago

Are your customer contact center verification controls ready for Generative AI?
Voice Biometrics - ❌ Cracked by GenAI
Knowledge Based Answers - ❌ Cracked via

8 5 13
13 comments
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Mayukh Bhaowal
@mayukhbhaowal
6 months ago

Will we be seeing you at Customer Contact Week? Make sure to stop by our booth #1220 to learn how to improve your 🤖 AI

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13 comments
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LinkedIn User
@customer-contact-week
6 months ago

“It feels like things have never been moving faster in the customer care industry.”

CX Today's Charlie Mitchell hosts Michael DeJager, Managing Director of

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13 comments
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Blair Strachan
@blair-strachan-20382b4a
5 months ago

Summit day 1 at the Customer Contact Week.

Looking forward to seeing the user cases of how AI and people focus is

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1 comments
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Malcolm J. Smith
@malcolmjsmith
5 months ago

✅ Heading to Customer Contact Week?
✅ Senior Leader in #callcenter #contactcenter #cx or #customercare?
✅ Like handcrafted cocktails and networking with peers?

Join us!

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2 comments
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Elder Gonzalez
@eldergonzalez
5 months ago

The Customer Contact Week Las Vegas is coming up! Join us in Las Vegas, NV at Caesar’s Forum from June 3-6, 2024,

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1 comments
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Alyona Medelyan 🇺🇦
@medelyan
5 months ago

I’m looking forward to Customer Contact Week in Las Vegas tomorrow. Let me know if you’re attending!

#CXEvents #CCW #CustomerContactWeek

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6 comments
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Alyona Medelyan 🇺🇦
@medelyan
4 months ago

Customer Contact Week is over and it definitely didn’t disappoint. It was great to catch up on trends and meet so many experts

21 2 29
8 comments
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LinkedIn User
@traceyscheffler
4 months ago

Does each customer phone call cost $8.25 or more?

Ever think about how much it costs you each time you pick up

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13 comments

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