Jon Arnold LinkedIn Posts
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Day 2 getting underway now at #NICEi24. NICE
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Barry Cooper giving a great keynote now, along with an in-depth demo showing the impact of CXOne across 4 personas - customer, agent,
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Much to digest here at NICE Interactions 2024 in Las Vegas. We're at the tail-end of sessions now, and I finally have a
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Finally able to share some highlights from Day 2 of NICE Interactions in #LasVegas. Main event was Barry Cooper and his excellent keynote,
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Yesterday, I attended a RingCentral event for Canadian consultants in #toronto. There are so few events up here, and was happy to go.
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#icymi - June editions of my newsletter and podcast, featuring takeaways from recent industry events from Zoom and Verint. #newsletter #podcast #technews
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#icymi - finally getting caught up on writing from recent industry events. If not seen already, posts here from Verint and Zoom, both
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Still getting my backlog of writeups published, and here's the latest. This is my post-event review from NICE Interactions, held last week in
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Quick news item - today, RingCentral launced RingCX AI. Pretty complete offering for #contactcenter, with #AI through and through. They're getting good traction,
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#icymi - my latest for No Jitter - takeaways from last week's North Carolina's Electric Cooperatives technology conference, and my session on #conversationalai
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My latest guest post on RingCentral blog - update on their CX platform, now fully AI-driven. Hope you give it a read -
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One last post before end of summer and Labor Day weekend - my August writing roundup - it's a short digest, but hope
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September editions of my podcast and newsletter are out now - details here. #newsletter #podcast #collaboration #contactcenter #futureofwork #ucaas #ccaas Watch This Space
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This was fun - did my first podcast recording yesterday with EM360Tech - in conversation with Paulina Rios Maya. Should run early next
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It's September - back to travel for me - here's where I'm at next week - maybe I'll see you there! #travel #analyst
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#icymi - #ContributorsCorner is the e-newsletter for EM360Tech, and is good digest to stay current on all their content - including mine! Current
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News about my Watch This Space Podcast - now being featured on EM360Tech - nice way to broaden our reach. Details and links
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One more update today with EM360Tech. Aside from news about my Watch This Space Podcast, I was a guest on one of their
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Quick shout-out for the Talkdesk 2024 Innovators Awards - details here - entries close Sept. 30! #talkdesk #awards #judging #innovation #ccaas #cctr #contactcenter
